Maria M Gxk

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Verified Reviewer
| map-marker Corpus Christi, Texas

I am not paying you to get my answers. It’s bad enough that I have a broken recliner. Now you want me to pay to get answers

I have a broken handle on my recliner and no one can tell me how to fix it or how to get it repaired. That sucks.
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User's recommendation: You need a company with good customer service that you don’t have to pay to get answers

Donna S Cvd

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Verified Reviewer

Replacement for lift chair.

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Berkline - Replacement for lift chair.
Berkline - Replacement for lift chair. - Image 2
Berkline - Replacement for lift chair. - Image 3
Berkline - Replacement for lift chair. - Image 4
Berkline - Replacement for lift chair. - Image 5
My 82 yr old Mom has a Berkline lift chair style number 17075-****. Carb number FWI-09. Moms dog has chewed the cord from chair to power supply box. The cord unplugs under chair. This is the part Im looking for. Is there a replacement? I went to Berkline website. I want to get answers. I seem to be getting different sites other than Berkline. Just looking for someone to help my mother. Thanks.
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Preferred solution: Just need replacement cord. Willing to pay reasonable price. Thanks

User's recommendation: Mom likes chair. That’s why she wants it repaired.

Anonymous
map-marker Argyle, Wisconsin

Replacement parts

Berkline - Replacement parts
I'm in need of the metal framework for the left hand side of a double reclining loveseat. Attaching picture. Love this loveseat and don't want to trash it as I just recently had it reupholstered. Thank you!
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Phillip C Cbg

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Verified Reviewer

Seat Cushion

Berkline - Seat Cushion
No telephone service, so I'm writing to you in hope you can tell me whether you have a seat cushion available to purchase for 24-year-old maroon-colored recliner; mine is shot, but I love the chair. The Style is 950 43 FC. The CAT L 7020 78 **** 78. The Coloring is "Clean CD l and the Finish is C. It doesn't have to be perfect match, but if you have something similar that will fit, I'd be interested in price and sale. Thanks. Phillip H. Cherney - please email response to phcesq@***.com, or call me at 559-679-****. Any suggestions to repair if you do not have a replacement?
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Preferred solution: Let the company propose a solution

Kimberly M Jfo

Looking for manual

Berkline - Looking for manual
Berkline - Looking for manual - Image 2
Im looking for the manual on how to use this remote with my message chair. Is there a manuals for this remote online? Or can you send me a copy of the manual?
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Preferred solution: Need help with remote/manual

User's recommendation: IDK

Bruce T Ntj

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Verified Reviewer

CEO/ Owner

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Updated by user Jun 17, 2020

I've never had a problem with anything ever... again I was a customer service representative in Virginia.I'm offering something..that will bring berkline back in a new way..Stronger than ever and better.

Original review Jun 17, 2020
Hi there to whomever it may concern, my name is Bruce Thornton, out of Richmond Virginia. I'm a new Patent designer, what I'm offering is a big and amazing way to bring this company back, bigger and better than before.
My contact info; 1(80*)909-****
Email; 2grandchildren15@***.com
Name; Bruce Thornton....
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Cons:
  • There our known

User's recommendation: Yes but more so the rebirthing of your company.

1 comment
Guest

Well, what was it. It looks like they're still out of business berkline.

We spent $3,200 on a couch love seed and recliner and the springs didn't last on them at all very well. They sent me new springs. Years ago but no offer to have it fixed or replace the whole thing.

I still want satisfaction because the fabrics like new no 1 ever sits on the couch. What a rip off.

Anonymous
map-marker Lowell, Massachusetts

No answer to perivous email

Left a message about needing repair for my recliner and never received a response.
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james P Qbb

I bought a BERKLINE Recliner and in 6 months the springs were wore out such a waste of money never again will I buy a BERKLINE product

BERKLINE Recliner wore out springs in less then 6 months of use and with care at that , never again will I buy a recliner with the name Berkline

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Loss:
$500
Pros:
  • Fabric
Cons:
  • Spring system for seat cushion

Preferred solution: Full refund

1 comment
Guest

Yes We bought couch love seed and recliner all with the feed to go up. The springs on the couch where sat in a few months It was hard to contact the company but they did send new springs.

Well I've never had it fixed and I still have the couch the fabrics perfect. But I don't understand why they didn't have to fix it Well I know I cause it's America and it sucks. I tried to look it up now to see I was gonna call and demand that they give me a new couch or Haven't fixed and they paid for it. 3 pc were At least $3,200 at bay furniture.

Which at the time then had gone out of business. And I see now that they have also gone out of business, BERKLINE. The recliner also is not that good.

That's a crime it should have to have made good on that. Any advice

lauchie t

Question

I got a recliner but the back is missing Can I buy a backrest for the chair? Serial no. 464****
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Loss:
$100

Preferred solution: can I buy a back rest for the recliner?

William H Skw

Recliner faild to keep foot rest locked when i get up

recliner failed to keep foot rest locked when I exit chair. How do I fix , chair Is a 1987model
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Preferred solution: Let the company propose a solution

Sandra S Ffd

Need service for massage recliner

My tech liner is t working
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Dennis N Mxy

Don't know

Bought a power recliner from Sams Club in 2007 -springs came off retaining clips. Just pulled them right out of the wood. I took apart the chair to do this and hooked springs on eye bolts I installed. Now I need a scematic or pictures to put it back to normal. I can't find any so I am stuck right now I guess
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Loss:
$600
Reason of review:
I juof the power liftst want a pic

Preferred solution: Let the company propose a solution

Ellis C

Stoped working

I have a Berkeley recliner and I'm looking for Smart Box model j ct31a 02 HL. PN number RN to 60128. I've looked everywhere and cannot find a 10 will not come up on the computer. at is RN. to 60128. I don't know why it keeps taking a 2 out of there. anyway. to 60128. I ain't keeping the numbers in but I can't find this anywhere I need to replace a Smart Box 2 keeps clicking up there and it won't move up or down. everywhere I look we have different number for not that number there and the wires coming out and I'm going to see how the power wires work this and has two wires coming out one for the power one for the books. reclining motor. so I don't know what to do if you can send me an email to let me know where I can find this part smart smart box. I would appreciate it so I'm tired of looking on this computer trying to find it and I keeps coming up to 608 and 1 something another number. my email is ECole7153@***.net
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Reason of review:
Trying to find parts
Valeria P Ffc

Masajeador de pies

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Berkline - Masajeador de pies
Necesito el transformador para el masajeador de pie que he perdido. Natovaos@***.com
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Anonymous

Do not buy beware of leather

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Berkline - Do not buy beware of leather
Whatever you do do not buy Berkline the leather is coming off all over the place and it supposed to be real leather there’s staples coming out absolutely everywhere it’s just the worst I have ever seen my couches are 6 years old the leather they say was leather is comming off, the sides of the couches are cracking cause they don’t use leather where you can’t see! And they don’t tell you this so in years you will have couches just falling apart and the staples ya make sure you kid doesn’t swallow one! They are litterly just hanging there so dangerous
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Reason of review:
Bad quality
Connie R Sop

Broken recliner handle

Hi there, I am the only one that uses the reclining handle on our couch. I do not abuse it and am gentle when I pull for it to recline. The reclining handle broke off and now I am unable to recline. Can I get a replacement part.
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