Berkline Complaints and Reviews

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Berkline
Main address: Attn: Product Services 37813 Morristown TN
, , productservices@berkline.com
  • 50+1 mobile complaints
  • $33.6K claimed losses
  • $659 average
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  • Jun 25
  • Furniture and Decor
  • Sacramento, California
  • Theater Room Seating
  • 240

In 2006 I bought a set of Berkline theater seating type seats. They are extremely comfortable, and I have enjoyed them very much. They had a lifetime warranty, on the reclining mechanism, but in 2011, Berkline went bankrupt and ceased all operations. Recently a part of the reclining mechanism broke, so it lo longer operates smoothly, it's sort of clunky as it moves. I realize that means that the... Read more

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  • From mobile
  • Berkline
  • May 23
  • by anonymous
  • #489535

Piece of *** berkline recliner form y elderly mom. Not even three yrs into owning it nus and bolts came out and it basically col Ljubljana apsed on right side, wont ever recomend Berkline to anyone, dont buy Berkline its garbage there selling people junk stealing there money. Add comment

     

  • Jul 21, 2013
  • Furniture and Decor
  • Reclining Sofa
  • 55

i purchased the motorized reclining theater type sofa, i paid $1000.00 for this piece of ***, it turned out to be a waste of money!!!!! i also purchased the extended warranty as well, one of the springs broke within a year ... i had it repaired but the guy that did the repair made it worse. he really did make it worse, i then started sitting on the other side, my back aches after sitting on this... Read more

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  • Apr 24, 2013
  • Furniture and Decor
  • 3
  • 3
  • 120

I purchased a set from Berkline in 2006. Upon arival they looked fine, about a year into owning them the back rests on the reclining sofa snapped off with regular use, no jumping kids, not a party couch, simply a sitting couch in the family room. I flipped the couch over to attempt to fix the issue to find the cheepest pine i have seen in a long time on something that cost more than a hockey... Read more

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  • Mar 20, 2013
  • Furniture and Decor
  • Buffalo, New York
  • 54

Berkline reclining sofa #40008 - just hit 5 years old - this sofa is in a back room and is not used on a daily basis. Within the first year there were some tears in the material and they sent a man to make repairs. Seam had a rip (I repaired myself). The one side of the sofa seat has been sinking in and today I moved the sofa to discover the metal clips that look like they hold something... Read more

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  • Mar 03, 2013
  • Furniture and Decor
  • Baltimore, Maryland
  • Berkline
  • 88

The furniture we purchased about 5 years ago for my wife and I, was hard earned money is nothing but fall apart junk, cardboard armrests,seat springs breaking,nuts & bolts falling off onto floor. The exterior of the furniture is in great condition but the insides are falling apart. the store we purchased it from was no support. We had a repair man to come out to fix some of the broken springs... Read more

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  • Feb 19, 2013
  • Furniture and Decor
  • Richmond, Illinois
  • 51

I purchased a Berkline massage chair in July 2011. Two weeks after I received it, it broke down. Called the manufacturer and a tech was sent out. Over the next 5 months and several visits the chair was finally fixed. It broke again before Christmas after 8 or nine uses. I called again but I am now into the parts only section of the warranty. I was told it is about $200 one time charge for the... Read more

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  • Feb 18, 2013
  • Furniture and Decor
  • Hutchinson, Minnesota
  • Berkline Leather Sofa And Love Seat
  • 2
  • 2
  • 62

The leather on our sofa is cracking and peeling off. The sofa is going on five years old. We bought this sofa hoping that we didn't have to buy another one for years. What can I do to fix this? It looks really bad. I cover it with a blanket. The sofa is very comfortable to sit on. Is there something I can do to fix this problem? The color Of my sofa is dark brown. Please let me know what I can... Read more

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  • Jan 16, 2013
  • Furniture and Decor
  • Berkline
  • 88

I purchased a sectional and have had problems right from the start. Whoever did the sewing, did not leave enough material on the seams. They were already fraying. Now the seams are coming apart. I have made appointments with the service company and twice they have cancelled. Also, I did not get the material I first ordered and had to take a material that I was afraid would pull apart. (Which... Read more

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  • Dec 30, 2012
  • Furniture and Decor
  • Norton, Massachusetts
  • Loveseat
  • 1
  • 1
  • 126

Purchased a sofa and loveseat from Cardi's furniture in Swansea MA in May 2010. Also bought a warranty for fabric. Within a few months buttons started falling off and warranty company came to put them back on but gave me a very hard time. Even repair man told me to lie and say there was a tear in the fabric near the button to get them to agree to have him come out. This happened more than... Read more

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